Your FintechOS copilot to fast-track onboarding and ongoing enablement
What is Dex?
Dex is the first instantiation of the FintechOS Agentic Workforce, a suite of AI-powered assistants and agents designed to drive efficiency across critical business domains, including Underwriting, Claims Processing, Risk, Compliance, and AML, among others.
We are proud to introduce the Community Edition of Dex now. To learn more about the difference between the Community & Commercial Editions, please see the FAQs below.
Dex is designed for all FintechOS customers and partners involved in solution implementation. It enables you to:
Jumpstart delivery with a comprehensive repository of pre-built financial products and customer journey templates tailored to your project.
Go beyond the available configurations by utilising code snippets, best practices, and documentation that support advanced customizations.
Understand and extend core solutions in banking and insurance with clear, expert-driven guidance.
How can Dex help?
Simplify Your Experience
“Configure a travel insurance product that…”
“Suggest a mortgage origination journey that looks like...”
“Create a business formula that starts from this Excel file example.”
Code Like a Pro
“Can you refactor for clarity and remove issues?”
“Analyze this policy-check function for improvements...”
“Create a custom service that...”
Understand & Extend Core Banking Solutions
“I need to configure a retail loan product, integrate IFRS9 provisioning, post GL entries automatically, and embed AML/KYC checks.”
“Now show me how to auto-post GL entries for: Loan disbursement, Monthly interest accrual, Fee recognition.”
“Show me how to configure a loan restructuring scenario: reducing the interest rate by 1% for customers with on-time payment histories over 12 months.”
Understand & Extend Core Insurance Solutions
“What are the standard underwriting rules available in the platform?”
“What occurs when a policy change is processed, specifically a mid-term adjustment (MTA)?”
“Can I change the policy start date to a date earlier than today?”
“Dex accelerated our onboarding and helped new team members understand FintechOSfrom day one.”
"Its real-time guidance transformed what used to be a steep learning curve for complex projects into a smooth, intuitive experience. Dex is now our official FintechOS companion across a 40+ strong delivery practice"
Florin Balcescu
- CEO of Bitnovel, FintechOS partner
Get started with Dex
FAQ
Is Dex available to everyone?
Anyone can sign up for Dex, but we will prioritize participation for existing customers, partners, and prospects to ensure the experience is relevant. We will notify you promptly via email if we’re able to accommodate your request.
What FintechOS product versions are in the Dex scope?
All FintechOS 24.* versions. For projects running version 24.4 and above, Dex will be available in the whole FintechOS Studio experience that comes with the FintechOS license. We’remaking Dex available to all customers and partners using previous FintechOS 24 versions through this registration page.
How long is Dex available for?
Don’t think of limitations, think of possibilities! Dex is central to our enablement strategy and is here to stay.
What is Dex's personal data policy?
Dex does not store or process any personal data.
Will Dex record my conversations?
This is a popular request already! We confirm Dex will keep a history of your conversations. You will see the changes directly in your Dex experience. Stay tuned!
How can I submit feedback about my Dex experience?
Built by FintechOS on an enterprise-grade agentic framework, Dex is an evolving AI product that improves its accuracy and responsiveness with every user interaction.
You can share feedback directly in Dex using the like/dislike buttons, or email our team at dex@fintechos.com
What's the difference between the Community and Commercial Editions of Dex?
The Community Edition of Dex guides suggested navigation paths within FintechOS Studio, while the Commercial Edition offers direct references to specific FintechOS Studio functionalities.
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